Frequently Asked Questions


Q: How long do your products last?
A: Our granolas and nuts both come in a ziplock pouch to maintain its freshness even after you've started snacking on it.
We recommend that you consume all products within 3 weeks after opening.

Wetest our products on ourselves and integrate it into our regular diet - We don't test on animals, only BEASTS.

Q: Is this product halal?
A: Although we are not halal-certified, we promise that our products are meat-free and we only use plant based oils. We will be working towards a halal-certification in future.

Q: How does delivery work?
A: We offer courier delivery all across Malaysia - please refer to our Shipping Policy for more information.
Puchase from Retail Outlets: You can pop by any of our stockists to purchase The Kettlebowl products, however, we strongly advise you to call in beforehand as the stockist may not carry our full range or could be out of stock.
Pick up: If a Partner Granola Hub is within your vicinity, you can opt to order online and pick your order up from the selected Hub, a notification message will be sent to you once your order is ready for collection.

Q: How do I pay?
A: We accept all major credit cards and banks in Malaysia, you will be directed to a payment page upon checkout of your card.

 

But wait.. I still have more questions!
We are always eager to hear from you, drop us a Facebook message, DM us on Instagram or e-mail us at hello@thekettlebowl.com and we will get back to you asap!